Frequently Asked Questions

Karla Gil advises brides to begin the bridal process 10–12 months before their event date. Production timelines for made-to-order wedding dresses vary by garment and are listed on each product page. We recommend allotting an additional 2–3 months for alterations following production.

If your timeline is shorter, please contact us at atelier@karlagildesign.com. Shorter timelines may be possible and may incur rush fees.

Appointment bookings are available up to 90 days in advance. For availability beyond 90 days, please contact us directly.

General production timelines are provided for each style on our website. Please note that these windows are estimates and may vary depending on multiple factors.

Standard orders typically take an average of 6 to 8 months to produce, allowing 2–3 months for alterations post-production.

In certain circumstances, Karla Gil can accommodate rush orders. This would be an Expedited Reservation. A rush fee will be applied for these reservations

To complete your purchase at Karla Gil, the following must be finalized: Upload personal profile photos, design references along with customization notes, a signed Terms of Sale, and full payment via website checkout, provided payment link or alternative arrangement.

We will share the Terms of Sale, payment link, and any alternative payment instructions directly. Once all steps are complete, your timeframe will be reserved and production will begin.

Full payment is due at the time the order is placed. All sales are final and non-refundable. No modifications or cancellations are permitted once an order has been placed and the Terms of Sale has been signed.

Sales tax will be applied to your order in accordance with local tax law.

We accept credit card and bank transfers. There is no processing fee for credit card payments. For bank transfer details, please reach out to us through email.

Due to the handmade and bespoke nature of our work, payment for collection and made-to-order garments must be made upfront and in full. We do not offer payment plans.

Karla Gil offers three types of garments: made-to-order, customized and fully custom.

Made-to-order means an existing design from the Karla Gil collection is cut and constructed with your unique measurements after you place your order. The silhouette, fabric, and design have already been created by Karla Gil, and the finished gown is made specifically for you.

Customized means starting with a gown from the collection and incorporating slight changes or variations to make it bespoke to you: for example, a different neckline, an alternate fabric, or the addition of lace or embellishment. 

Customizations are quoted on a case-by-case basis and incur an additional customization charge. Please note that not all customization requests can be accommodated; possibilities and pricing are confirmed during your consultation.

Custom means the garment is designed from scratch, exclusively for you. Working directly with the Karla Gil atelier, you collaborate on sketches, fabric swatches, and every design aspect to create a gown shaped entirely around your vision.

Ideally, consider selecting your veil at the same time as your gown so the two can be seen together. Bridal accessories such as veils can take four to five months to complete, so ordering early ensures they are ready in time.

If ordering a custom or made-to-order veil, allow two to three months before your wedding for styling adjustments.

Yes. Karla Gil offers a range of veils and bridal accessories. Browse the collection here: https://www.karlagildesign.com/collections/veils